Safety of funds

Protection of funds is a key consideration for both us and our clients. Markets.com fulfills all our mandated obligations regarding protection of funds across all our business areas and geographies. You can invest or trade with confidence with us.

$1,000,000 insurance coverage 

To protect our clients against insolvency, Markets.com has taken out $1,000,000 insurance policy **. This covers all clients in all our regulatory territories. 

You are covered under this policy as soon as you start trading or investing with us. You will not incur any extra fees regarding insurance coverage. 

 

 

**Terms & conditions apply. See full policy for more details.

Negative balance protection 

Negative balance protection is an automated adjustment of the account balance to zero should it become negative after a stop out. We will always bring your account back to zero at no extra cost, ensuring that you never lose more than your deposited funds**. 

 ** Terms& conditions apply 

 

Segregated bank accounts

Your money is held in segregated client bank (independent trust) accounts at regulated banks.

We’re here to help

Phone Support

Our dedicated customer support team is here for you, round the clock, from Mon 00:00 to Friday 23:55 PM (GMT +2) which is Sun 22:00 PM – Friday 21:55 UK time.

Live Chat

Chat anytime directly to our customer support team via our live chat function. Our live chat is available 24/5 to answer your questions.

CySEC (EU)

Products

  • CFD
  • Share Dealing
  • Strategy Builder

  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to EUR20,000
  • 1,000,000 insurance cover** 
  • Negative Balance Protection

Markets.com, operated by Safecap Investments Limited (“Safecap”) Regulated by CySEC under licence no. 092/08 and FSCA under licence no. 43906.

FSC (GLOBAL)

Products

  • CFD
  • Strategy Builder

  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection
  • $1,000,000 insurance cover** 

Markets.com, operated by Finalto (BVI) Ltd Regulated by the BVI Financial Services Commission (‘FSC’) under licence no. SIBA/L/14/1067.

FCA (UK)

Products

  • CFD
  • Spread Bets
  • Strategy Builder

  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to GBP85,000
    *depending on criteria and eligibility
  • £1,000,000 insurance cover** 
  • Negative Balance Protection

Markets.com operated by Finalto Trading Ltd. Regulated by the Financial Conduct Authority (“FCA”) under licence number 607305.

ASIC (AU)

Products

  • CFD

  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection
  • $1,000,000 insurance cover** 

Markets.com, operated by Finalto (Australia) Pty Ltd Holds Australian Financial Services Licence no. 424008 and is regulated in the provision of financial services by the Australian Securities and Investments Commission (“ASIC”).

Selecting one of these regulators will display the corresponding information across the entire website. For more information click here.

**Terms & conditions apply. Click here to read full policy.

Marketsi
An individual approach to investing.

Whether you’re investing for the long-term, medium-term or even short-term, Marketsi puts you in control. You can take a traditional approach or be creative with our innovative Investment Strategy Builder tool, our industry-leading platform and personalised, VIP service will help you make the most of the global markets without the need for intermediaries.

Share Dealing in the Markets Group is only offered by Safecap Investments Limited regulated by CySEC under license number 092/08. We are now re-directing you to Safecap’s website.

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