Cookie Disclosure

Note: The English version of this Policy is the governing version and shall prevail whenever there is any discrepancy between the English version and the versions in any other language.

    1. INTRODUCTION

      The protection of privacy and the safeguarding of our Clients’ Personal Data is of great importance to us.

      TradeTech Markets (BVI) Limited (“TTMBVI”) is a company incorporated under the laws of BVI, the registered office of which is at Ritter House, Wickhams Cay II, Road Town, Tortola, VG1110, British Virgin Islands (“TTMBVI” or “us”) and is an investment services firm regulated in the conduct of its activities by the B.V.I Financial Services Commission (“FSC”) under the Securities and Investment Business Act, 2010, licence number SIBA/L/14/1067, and its activities include the receipt, transmission and execution of client orders in financial instruments, including through the use of electronic trading platforms.

      This purpose of this Policy is to explain to you:

      • what the cookies are;
      • main cookies that we use, and what we use them for;
      • how you can restrict, block or delete cookies; and
      • other useful information about cookies.

 

    1. WHAT ARE COOKIES AND HOW TO DISABLE THEM?

      Cookies are small text files stored on your computer when you visit certain web pages. At TTMBVI we use cookies on our website global.markets.com (the “Website”) to allow the Website to recognise you on subsequent visits, or to authorise other designated websites to recognise you.

      Cookies can be used by us for other purposes. For instance, they are used to remember your preferences on our Website, to remember your user ID on our Website, and to help you navigate between pages more efficiently. Cookies can also be used by us to collect information about webpages visited and content viewed by you, links and buttons clicked, URLs visited before and after you visit our Website.

      Much, though not all, of the data that is collected through cookies is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve your user experience.

      Most web browsers have cookies enabled and accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings. You can find more information about how to turn off cookies here: http://www.allaboutcookies.org/manage-cookies/

      Please note that cookies can’t harm your computer. We use encrypted information gathered from them to help improve your experience of the Website. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing.

      Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked.

      We’re giving you this information as part of our initiative to both comply with legislation, and make sure we’re honest and clear about your privacy when using our Website.

 

  1. COOKIES THAT WE USE

    3.1. Our own cookies

    Information collected Cookie name Description Life Time
    language, county, city _dy_df_geo
    _dy_geo
    context
    Stores Customers’ geographical location data to make sure that the version of the Website displayed to the customer is in their language and is tailored for his country of residence. 30 days
    30 days
    150 days
    CID (Customer ID) lead_id Each unique customer that visits a page on our Website is provided with a unique ID via this cookie. In this way, subsequent visits to our Website via the same browser are recorded as belonging to the same (unique) visitor. 150 days
    language, county, city _dy_geo
    _dy_df_geo
    tfxl_geoip_redirect
    Stores Customers geographical location data – same as above 30 days
    30 days
    1 year

    3.2. Third Party cookies

    Third Party name Cookie Name Does it collect Persona data Expiration of Cookie
    livechatinc.com 3rdparty No within session*
    __lc.visitor_id.1520 No within session
    __lc_vv.group0 No within session
    __livechat No 3 years
    __livechat_lastvisit No 3 years
    _ga No within session
    amplitude_idlivechatinc.com No within session
    main_window_timestamp.group0 No within session
    main_window_timestamp_0.group0 No within session
    message_text.group0 No within session
    notification[status_ping].group0 No within session
    recent_window.group0 No within session
    youtube.com PREF No 2 years
    YSC No within session
    VISITOR_INFO1_LIVE No 6 months
    GPS No 1 minute
    facebook.com act No within session
    c_user No 3 months
    datr No 2 years
    fr No 3 monhs
    presence No within session
    sb No 2 years
    wd No 3 days
    xs No 3 monhs
    google.com 1P_JAR No 1 month
    APISID No 2 years
    CONSENT No 10 years
    SAPISID No 2 years
    SID No 2 years
    SIDCC No 3 monhs
    accounts.google.com LSOLH No 6 months
    __utma No 6 month
    OCAK No within session
    livechatinc.com 3rdparty No within session
    __lc.visitor_id.1520 No 2 years
    __lc_vv.group0 No within session
    __livechat No 3 years
    __livechat_chat No 3 years
    __livechat_lastvisit No 3 years
    _ga No 2 years
    amplitude_idlivechatinc.com No 10 years
    main_window_timestamp.group0 No within session
    main_window_timestamp_0.group0 No within session
    message_text.group0 No within session
    notification[status_ping].group0 No within session
    recent_window.group0 No within session

    * Expires upon termination of your current browsing session.

Update cookie settings

Some cookies are necessary for the function of the website while others help third-party partners to present you with ads that reflect your interests.

You can review your settings on the cookie centre tool.

Cookie Centre Tool

Important information

If you disable one or more cookie categories, we’ll stop using that type of cookie to gather any further information. However, we may still use information collected from existing cookies on your device. If you want to delete existing cookies from your browser, you’ll need to do so manually from your device.

COOKIES POLICY UPDATES

From time to time, TTMBVI may update this Policy. The revised Cookies Policy will be posted on the Website keeping you informed.

For any queries or further information in relation to this Cookies Policy please Contact Us through Customer Support or privacy@markets.com.

Otherwise, for more information on how we are committed to keeping your personal information secure, please see our Privacy Policy.

CySEC (EU)

Products

  • CFD
  • Share Dealing
  • Strategy Builder

  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to EUR20,000
  • Negative Balance Protection

Markets.com, operated by Safecap Investments Limited (“Safecap”) Regulated by CySEC under licence no. 092/08 and FSCA under licence no. 43906.

FSC (GLOBAL)

Products

  • CFD
  • Strategy Builder

  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection

Markets.com, operated by TradeTech Markets (BVI) Limited (“TTMBVI”) Regulated by the BVI Financial Services Commission (‘FSC’) under licence no. SIBA/L/14/1067.

FCA (UK)

Products

  • CFD
  • Spread Bets
  • Strategy Builder

  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to GBP85,000
    *depending on criteria and eligibility
  • Negative Balance Protection

Markets.com operated by TradeTech Alpha Limited (“TTA”) Regulated by the Financial Conduct Authority (“FCA”) under licence number 607305.

ASIC (AU)

Products

  • CFD

  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection

Markets.com, operated by Tradetech Markets (Australia) Pty Limited (‘TTMAU”) Holds Australian Financial Services Licence no. 424008 and is regulated in the provision of financial services by the Australian Securities and Investments Commission (“ASIC”).

FSCA (ZA)

Products

  • CFD
  • Strategy Builder

  • Clients’ funds kept in segregated bank accounts
  • Negative Balance Protection

Markets.com, operated by TradeTech Markets (South Africa) (Pty) Limited (“TTMSA”) Regulated by Financial Sector Conduct Authority (‘FSCA’) under the licence no. 46860.

Selecting one of these regulators will display the corresponding information across the entire website. For more information click here.

Marketsi
An individual approach to investing.

Whether you’re investing for the long-term, medium-term or even short-term, Marketsi puts you in control. You can take a traditional approach or be creative with our innovative Investment Strategy Builder tool, our industry-leading platform and personalised, VIP service will help you make the most of the global markets without the need for intermediaries.

Share Dealing in the Markets Group is only offered by Safecap Investments Limited regulated by CySEC under license number 092/08. We are now re-directing you to Safecap’s website.

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